Privacy Policy - REXI SOFTWARE SDN. BHD.

Introduction

REXI SOFTWARE SDN. BHD. ("we", "us", or "our") is committed to safeguarding the privacy of our customers and users. This Privacy Policy explains clearly how we handle, store, protect, and disclose your personal information when you access our website, software products, and services.

Information We Collect

We collect personal and technical information strictly necessary for delivering and improving our software products and services. This may include your full name, email address, phone number, organizational affiliation, billing information, software usage data, and technical specifications relevant to software performance.

How We Use Your Information

The information collected is used solely to facilitate software licensing, authenticate users, provide personalized user experiences, improve our products and services, and provide customer support. Additionally, we may use your information to communicate important notifications, product updates, security advisories, and promotional messages with your explicit consent.

Disclosure of Your Information

REXI SOFTWARE SDN. BHD. strictly does not sell, rent, trade, or share your personal information with third parties without your explicit consent, except under specific circumstances required by law, legal obligations, or in response to a lawful request from government or judicial authorities. We may, however, share information with trusted third-party service providers necessary for business operations (such as payment processors), under strict confidentiality agreements.

Data Security Measures

We adopt industry-standard security practices and technologies to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our comprehensive security measures include regular audits, encryption of sensitive data, secure hosting environments, and strict internal policies to limit data access to authorized personnel only.

Data Retention and Management

REXI SOFTWARE SDN. BHD. retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Upon request, we can facilitate access, updates, or deletion of your personal data unless we are required to retain it by applicable law.

Third-Party Links

Our software products or website may contain links to third-party sites or services not operated by us. We have no control over the privacy practices of these external entities and advise you to review their respective privacy policies before interacting with such third-party websites.

Consent and Changes to This Privacy Policy

By using our software, services, and website, you explicitly consent to our privacy practices as described in this policy. We reserve the right to amend this Privacy Policy periodically. All updates and amendments will be posted prominently on our official website, clearly indicating the date of the latest revision.

Contact Information

For questions or concerns regarding this Privacy Policy, your personal data, or to exercise your rights related to data protection, please contact us at info@rexisoft.com.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Malaysia. Any disputes regarding privacy matters will be subject to the jurisdiction of Malaysian courts.

This policy was last updated on 11 March 2025.